A practical guide to selecting the best content platform
Introducing the FAVER methodology
Have you ever wondered how the most successful companies ensure they choose the right supplier for their business?
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Choosing a new software provider is a challenge for any organisation. There are multiple considerations to make around business objectives, functionality, security and cost.
Picking the right solution for your company is a complex process and will involve much consideration and many team members. At Content Catalyst we have helped hundreds of publishing professionals solve this challenge. We have been supplying software to market analyst firms and research publishers for over 16 years. Without being too boastful – we like to think of ourselves as experts!
We have complied our knowledge and expertise in publishing systems (at last count we had over 100 years’ experience!) and put together an essential 22-page guide to help publishers make wise choices. We have even designed a lightweight methodology called FAVER to help you lay the groundwork needed to switch to a new software supplier.
The guide is packed with useful advice from those on the sharp end of system deployment. By downloading and reading this guide you will be able:
- Better manage your supplier identification project,
- Specify the business objectives driving new system adoption
- Ensure you have considered how to manage your customers’ experience,
- Understand the resource needed to transition to a new system; and,
- Use our handy checklist to track progress of your decision-making process.
By reading the guide we guarantee you will be much better prepared to tackle the process of finding a supplier and will be able to confidently reach a purchasing decision.
Contents
Overview
Who this guide is for
How to use this guide
Stage I: Needs & Planning
Why switch?
Success expectations
Team and stakeholders
Your customers’ experience
Workflow practices
Stage I: Recap
Stage II: System Specifications
Essential functionality
Your content
Search
Branding and white labelling
Access to information
Analytics
Integrations and APIs
Technical and security requirements
Stage II: Recap
Stage III: Supplier Selection
Maximising a demonstration
Cultural fit & experience
Time and resource
Training
Price and ongoing costs
Negotiating the contract
Contract length
Cancellation
Payment terms
Contract terms
Launch plan Stage III: Recap
Checklist
FAVER methodology checklist
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