Analytics & user behaviour
Track user behaviour to assist with retention and enable upsell opportunities to existing customers and new prospects
Track user behaviour to assist with retention and enable upsell opportunities to existing customers and new prospects
See every single action a user has taken on the platform, including logins, searches, access and downloads.
Export usage data to Excel, and upload to your chosen analysis tool for further examination of granular data.
Offer tailored subscription packages to users who try to access reports outside of their existing subscriptions.
Demonstrate the value of your content during renewals, and use information about your subscribers to help with content commissions, subscriber renewals and upselling.
See how many licenses are renewed, and inform your strategy to keep users on your platform.