You can now track and improve your retention rates, through the account renewals, chart, account activity scores and improved logs. These features are now available to all our customers as standard.
Understand your customers better
To help you get better insight into how your customers are using your content, the key usage stats that you can download from the system have been updated to use much clearer log names used in the activity score, so that you know exactly what your customers are doing on your site.
We are keen to continue improving this area. We’d love to hear your ideas about the functionality you need to keep renewals high.
Now that we have rolled out our latest analytics features, we are planning to make it easier for users to find and re-use content authored in Powerpoint. We are looking for clients to join our early adopter program to help shape the improvements we make. If you’re interested in being part of this exciting project, please get in touch.